We Buy Cores

Contact Parts Now! at 800.886.6688 to learn which fusers we are most interested in. Or email cores@partsnow.com to learn more.

Sending a Core Back to Parts Now!? Check Out These Helpful Tips

If you purchase parts on exchange from Parts Now!, it’s important to get your cores back to us on time. Here are some helpful tips to make sure your cores are processed accurately.

• Return cores within 30 days of your exchange purchase (to avoid being charged). Please notify your account representative if you know they will be late.
• Please reference the part number on your RMA to ensure you are sending the correct part.
• When returning credit or warranty parts, please use the new RMA numbers supplied by your account representative. Do not return credits or warranties on the original RMA number supplied.
• When returning multiple RMAs in the same box, label each core with the correct RMA number.
• If you have additional cores to send in, please contact your sales representative for an additional RMA number.
• Use the supplied RMA return label or print a label from our Web site for each box containing a core for that RMA. To print the label off the web visit http://shopnow.partsnowllc.com. The label should be clearly visible on the outside of the box. Do not cover it with a shipping label.
• If you have a problem with a part or have additional questions please contact your account representative before you send the part back.
• A good extra step is to enclose a copy of the packing slip with each and every core returned. That way, if the RMA label is damaged in transit, we still have the packing slip in the box to show where we should apply the core.
• When in doubt, please call your account representative. We want to ensure a smooth process for our customers.

If you are in doubt about how to send your core back to us or have any questions, don't hesitate to call your account representative toll free at (800) 886-6688.