Parts Now! - The leader in laser printer parts
Press Release

PARTS NOW! RECOGNIZED FOR OUTSTANDING BUSINESS ACHIEVEMENTS

Earns Microsoft Dynamics™ Award for Innovation

MADISON, WI — March 30, 2006 — Parts Now! is pleased to announce it has received the Microsoft® 2006 Pinnacle Award for outstanding business achievements. The Pinnacle Awards, established in 1997, are presented yearly and recognize customers that have achieved notable accomplishments with their Microsoft Dynamics applications.  Parts Now! uses Microsoft Dynamics’ line of financial, customer relationship and supply chain management solutions to better serve its customers.

Parts Now! was selected for the award because of the creativity, vision, and overall results and benefits it has realized because of its Maximize IT Performance, Storefront Integration Bundle, and Growing Dynamics GP solutions.

“We value our customers’ time and with this IT solution, Parts Now! phone customers are able to get on and off calls more quickly. Web customers also benefit by being able to look up order status, tracking numbers, monthly specials, part diagrams, etc. Overall, Parts Now! system performance is excellent, which means more time can be spent servicing our customers,“ stated Joe Dempich, Director of IT at Parts Now!

Parts Now! leveraged Microsoft Dynamics™ GP on HP ProLiant servers based on AMD64 technology to further maximize their performance. This collaborative IT solution resulted in the following business impact for Parts Now!:

  • Overall system performance boost (approximately 25-30%)
  • Reduced times for data maintenance operations
  • Increased streamlining of system processes and software applications
  • Approximately 20% cost savings due to AMD processor capabilities
  • Increased system availability and redundancy

Parts Now! received this prestigious award at Convergence 2006, an annual Microsoft customer conference held in March.  The 2006 Pinnacle Awards were presented in nine categories; Parts Now! earned its Pinnacle Award for innovation.

Maximize IT Performance
Parts Now! is the largest laser printer parts distributor in the world. By maintaining the most comprehensive inventory of laser printer parts, whole unit printers, service manuals, and supplies in the industry, and by offering top-notch training, service, and technical support, Parts Now! has seen sales grow from $300,000 in its first year of business in 1989, to more than $91 million in 2005.

While the combination of HP and Microsoft technology had already helped drive record sales, Parts Now! leveraged Microsoft Dynamics™ GP on HP ProLiant servers based on AMD64 technology to further maximize their performance, maintain its growth and secure its position at the top of the industry.

Storefront Integration Bundle
When Parts Now! heard that the eCommerce product was being discontinued, they immediately contacted the MBS Consultant Team about a solution that would use eConnect to replace BDX technology, allowing their online storefront to still integrate with Microsoft Great Plains.  With MBS Consultant Team’s help, Parts Now! has developed, and continues to develop, the product called “Storefront Integration Bundle.”  MBS Consultant Team’s knowledge of Microsoft eConnect and back office has saved Parts Now! immeasurable amounts of time and helped increase the efficiency of the website. 

Growing Dynamics GP
Parts Now’s IT staff has the flexibility within GP to build solutions to meet the growing company’s needs, which has allowed Parts Now! to better serve the customer. The customizations to the Sales Transaction Entry screen improved Sales Order Processing as a whole. These customizations give the user access to more data, so they can cycle through calls more quickly. They have also added code to help prevent users from making common data entry errors. This helps make sure the correct parts are shipped at the correct prices to the correct addresses, the first time.

Parts Now! works with Microsoft certified reselling partner SVA Consulting, LLC of Madison, WI.

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