(TR-2100)
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The 2300, 2200 and 2100 may look very much alike from the outside, but are very different on the inside. The 2200 and 2100 are compared by parts, features and abilities for the business environment. The 2300 has a control panel for easier interaction is also comparable. This course gives service engineers the knowledge they need to correctly and accurately repair all three.
Available: Instructor Led $374 | Online $350 (Length 2:20) | Onsite Call for Quote
Prerequisites: None

(P3005)
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The LJ 2400 and the LJ P3005 may look very much alike from the outside, but are just enough different on the inside that a training course is a good way to learn these popular pritners. The LJ 2400 and LJ P3005 disassemble very much the same, but parts are completely different. This course will explain those differences as well as some specialized techniques for repair. This is a good beginning course for new technicians. It includes Image formation and paper path as well as diagnosis, repair and how to get to those hard parts.
Available: Instructor Led $374 | Onsite Call for Quote
Prerequisites: None

(TR-P4010/4510)
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This class will cover the LJ P4014/4015/4515 printers. These printers are quite similar to the LJ 4250/4350 series however modified enough to clasify them as an entirely new print engine series. These printers are 45, 52 and 62 pages per minute respectively and have a processor speed of 540Mhz. The student will find new challenges while attending this class that he/she will be able to use in the service and repair of these new printers.
Available: Instructor Led $399 | Onsite Call for Quote
Prerequisites: None

(TR-4000)
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The 25 ppm 4100 is coupled into the 4050/4000 course due to the visual similarities between the two, even though the differences between the two are many. A great amount of common failure information has been accumulated on the 4000 series of printers. This course will focus on the parts similarities, differences and features between the 4100 and its predecessors, the 4050 and 4000.
Available: Instructor Led $374 |  Online  $350 (Length 4:10) | Onsite Call for Quote
Prerequisites: None

(TR-4200/4300)
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The 35 ppm 4200 is similar enough to the 45 ppm 4300 that these two printers can easily be taught as one. The engine design is totally new, improving upon the LaserJet 4100 in all areas. A primary focus will be the new technology differences between these two printers, as well as a hands on teardown and break fix information.
Available: Instructor Led $399 | Online $350 (Length 5:08) | Onsite Call for Quote
Prerequisites: None

(TR-5000)
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These durable, large format printers are common. Optional duplexer, 500 sheet feeder and hard drive are covered in addition to standard course material.
Available: Instructor Led $399 | Online | Onsite Call for Quote
Prerequisites: None

(TR-5Si/8000)
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The 8150 class covers the 72X engine (8150 & 8100) and the WX engine (8000 & 5Si) in a one-day course. The 5Si and 8000 have been out for a number of years and a vast amount of knowledge regarding common failures have been accumulated. Many technicians assume incorrectly that the 8100 and 8150 printers are just like the older 8000 and 5Si. This class will clear up these differences and help any service engineer troubleshoot these printers more quickly and accurately
Available: Instructor Led $399 | Online $350 (Length 5:53) | Onsite Call for Quote
Prerequisites: None

(TR-9000)
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The 50 page per minute 9000 is starting to take off in the market as more technicians are starting to service them in the buisiness place. This one day course will introduce you to the new technologies of this new print engine, which is very different from the 8150. Also covered are common break-fix information to help you quickly diagnose and repair printer problems, test modes, and full tear down, as well as other key information you will need to work on this printer.
Available: Instructor Led $399 | Onsite Call for Quote
Prerequisites: None

(TR-9500)
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The CLJ 9500 is HP’s first true high end color unit. It was advertised as a producer of consistent color from unit to unit. Thus, these higher end color units which accurately reproduce print and scanned colors, are clearly more complicated and have many more tools to help the service technician. This class addresses the print versions of these units addressing theory, paper path and scanner path components, technology advances, diagnostics, kits, teardown and lots more. This is an advanced level class meant for experienced technicians with color knowledge.
Available: Instructor Led $450  | Onsite Call for Quote
Prerequisites:
1. Image Formation for HP Printers online course included in price
2. Color Theory and Process online course included in price
3. A prior color laser printer course


(TR-3000/3800)
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This one day color course focuses on the very popular color LaserJet 3000, 3600, 3800 and CP3505 series of printers. They all use one common print engine yet run at different speeds to satisfy different customer needs, thus you’ll see these in a number of businesses. This course will look at the color imaging process, paper path, menus and specialty menus including printer diagnostics tools. Also color drivers and teardown with a focus on common failure components of the printer.
Available: Instructor Led $425 | Onsite Call for Quote
Prerequisites:
1. A prior monochrome printer course
2. Online Color Theory and Process (included in price of the class)

(TR-4600/5500)
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At 16 pages per minute in color and black & white, the 4600 is anticipated to become the next staple color printer in the business world, replacing the 4550. This inline color technology is very different in nature as compared to its predecessor. This class will discuss the new advances in color technology, the inline paper path, common break/fix solutions and, as always, a guided teardown of the printer. This class will provide the necessary information and education for a service technician to begin working on and repairing these machines upon their return. This class requires a prerequisite of previous training on a monochrome or color printer due to the complexity of color printing.
Available: Instructor Led $450 | Online $350 (Length 6:30) | Onsite Call for Quote
Prerequisites:
1. A prior monochrome printer course
2. Online Color Theory and Process (included in price of the class)

(TR-4700)
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The CLJ 4700 is the direct replacement to the CLJ 4600 series. The HP CLJ CP4005 is a close cousin to the CLJ 4700 which allows both these units to be assembled into one class. This is a one day class that will discuss all the new advances in color technology, the inline paper path, common failure symptoms and solutions, and a guided teardown of the printer. Color Theory is not included in this one day course, but is a prerequisite. The prerequisite is achieved if the student has taken the Parts Now! CLJ 4600, 4500 or 8500 course, or by taking the Parts Now! online course – Color Theory and Process.
Available: Instructor Led $450 | Online $350 (Length 7:00) | Onsite Call for Quote
Prerequisites:
1. A prior monochrome printer course
2. Online Color Theory and Process (included in price of the class)

(TR-CM6030MFP)
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The CP6015 CM6030mfp and CM6040mfp are the replacements for the CLJ 9500 and CLJ 9500mfp. These higher end color units which accurately reproduce print and scanned colors, are clearly more complicated compared to the color LaserJet 4000 series and have many more tools. This class addresses the print and MFP versions of these units addressing theory, paper path and scanner path components, technology advances, diagnostics, kits, teardown and lots more. This is an advanced level class meant for experienced technicians with color and mfp background.
Available: Instructor Led $499 | Onsite Call for Quote
Prerequisites:
1. Image Formation for HP Printers, Color Theory and Process, a prior Laser MFP Course, and a prior Color Laser Course

(TR-M3027/3035MFP)
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This one day course blends together the P3005, LaserJet M3027mfp and LaserJet M3035mfp which all use the same print engine. If you’re looking for training on the P3005, this is a great way to learn about MFPs too, and if your interested in the MFPs it’s a great way to learn about he P3005 along side. Students will learn digital copy theory and functions along with printer theory and functions. Included are image formation theory for both the printer and scanner, paper paths of the printer and ADF (Automatic Document Feeder), maintenance, menus and specialty menus, drivers, trouble-shooting and disassembly with a focus on common failure components.
Available: Instructor Led $399 | Onsite Call for Quote
Prerequisites:
1. Online MFP Fundamentals (included in price of class)

(TR-4345MFP)
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This 1.5 day course grew out of an MFP fundamentals course that taught principal functions of MFP units and how they work. The HP LaserJet 4345mfp unit is well established in the market place taking close to 20% of the segment 4 market place. In this course, students will learn the copy, scan, fax and print functions of the units with a live demonstration of scan to email. Also included is maintenance, ADF (Automatic Document Feeder) and printer paper paths, menus and specialty menus, drivers and disassembly with a focus on common failures components.
Available: Instructor Led $449 | Online $350 (Length 4:10) | Onsite Call for Quote
Prerequisites:
1. A prior monochrome printer course
2. Online MFP Fundamentals (included in price of class)

(TR-PRINT COMM)
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This course was created due to the requests of our customers who need to know more about printer communications; print drivers, connectivity, and firmware. This course will address all three sections in detail, including network card configuration, printer connectivity for common Ethernet networks, parallel and USB, driver installation setup and troubleshooting, also firmware, which is quickly becoming a must know skill in the field. This class will teach the different methods of upgrading firmware, including where to get it and how to upload it into the printer. This is a hands on course where students will need general computer experience and some basic knowledge with Microsoft Windows XP or better as they will be working on computers in a networked environment installing firmware and drivers along with troubleshooting problems like those that happen in the real world. Students will be given handouts as references they can use in the field.
Available: Instructor Led $399
Prerequisites:
1. A prior monochrome course, basic computer knowledge, and experience on a MS Windows operating system XP or later system

(TR-DesignJet)
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This course will provide students the knowledge they need to begin servicing and supporting HP DesignJets. This is a hands on course utilizing current and older models of DesignJets. Students will learn how these “big inkjets” function in theory and in action. Trouble-shooting, maintenance kits, teardown and proper parts replacements are covered along with basics such as aligning paper, proper parts replacement, performing diagnostics and more. Students need to bring service manuals which are on the DesignJet Support DVD. The service manuals can be purchased through your Parts Now! representative when signing up for class. Students will be able to trouble-shoot, service, and repair and multiple model types of DesignJet printers upon completion of this course.
Available: Instructor Led $525
Prerequisites:
1. A prior printer class



The Lexmark T52X (4520), T62X (4069), T63X (4060) T64X (4061) and Toshiba 500P are the focus of this increasingly popular course. Discussions will include Lexmark terminology as well as the similarities and sometimes vast differences of this broad line of printers. Lexmark laser theory with troubleshooting and break fix information will also be discussed with hands-on teardown.
Available: Instructor Led $374 | Online $350 (Length 6:50) | Onsite Call for Quote
Prerequisites: None

(TR-ADV MONO)
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1- day course focusing on today’s most commonly used monochrome printers. Students will learn printer paper path basics, drivers information, and maintenance kit resets. The course also includes hands-on labs in menus, specialty menus and maintenance kits as well as partial teardown with emphasis on common failures and hard -to – reach areas. Students will also receive the Parts Now! Textbook Monochrome Printer Repair: Beyond the Basics – a $50 value. The price of the prerequisite is included in the course fee.
Available: Instructor Led $500 |  Onsite Call for Quote
Prerequisites:
1. Image Formation For HP Printers (included in price of class), 3 years field experience (copier techs only)

(TR-ADV COLOR)
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1- day course focusing on today’s most commonly used color printers. In addition to learning paper path basics, drivers information and maintenance kit resets, this course emphasizes the use of internal diagnostics to enhance trouble- shooting and repair. The Color Theory and Process test.
Available: Instructor Led $500 |  Onsite Call for Quote
Prerequisites:
1. Image Formation For HP Printers, Color Theory and Process, 3 years field experience (copier techs only)
2. Online Color Theory and Process (included in price of course)

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